Privacy policy

At Mindset ("we," "our," or "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment providers—we do not store your full payment details)
  • Order history
  • Device information, browser type, IP address, and website activity through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to questions or requests
  • Improve our website and shopping experience
  • Detect fraud and protect our business
  • Send marketing emails and SMS messages if you choose to receive them

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or the opt-out instructions included in our text messages.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising efforts.

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping carriers
  • Email and SMS marketing providers
  • Analytics and advertising platforms

These providers only receive the information necessary to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmitting or storing data over the internet is completely secure.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where applicable
  • Opt out of marketing communications

To make a request, contact us using the email below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Mindset

Email: mindsetstudio.us@gmail.com